YOUR NEXT OPPORTUNITY
Technical Support Representatives
Sutherland
Employer posted: August 23, 2026. Source checked: October 12, 2026 10:19 pm. Availability and final application requirements are confirmed on the employer’s site.
Source: Sutherland — Egypt careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
Sutherland is a global leader in business process transformation and customer experience, providing technology-driven solutions and support services to clients worldwide. With a strong presence in Egypt, Sutherland offers employees a professional, diverse, and dynamic work environment with opportunities for career growth and development.
Job Description
Key Responsibilities
- Provide technical support and assistance to customers through different communication channels.
- Troubleshoot and resolve technical issues efficiently.
- Identify customer needs and provide accurate solutions.
- Ensure a high level of customer satisfaction and professional service.
- Document customer interactions and technical issues accurately.
- Follow company procedures and quality standards.
- Escalate complex technical issues when required.
Qualifications
- English level B2 or above.
- Graduates and dropouts are welcome to apply.
- Maximum age: 40 years old.
- Willing to work on-site.
- Flexible with rotational shifts.
- Good communication and problem-solving skills.
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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