YOUR NEXT OPPORTUNITY
Shift Lead – Customer Service
Delivery Hero
Employer posted: August 12, 2026. Source checked: October 12, 2026 6:56 pm. Availability and final application requirements are confirmed on the employer’s site.
Source: Delivery Hero / Foodpanda / Talabat — Bangladesh. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
- Attending inbound and outbound chats/calls/cases solving customer issues.
- Must have problem-solving skills and follow timeline when assigned for task.
- Manage a team of customer service agents.
- Prepare KPI reports, performance reports for management review.
- Able to follow order processing system from the back end.
- Willing to work 6 days and 6 hours per day in different shifts.
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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