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Senior IT Systems & Network Support Specialist

Jobs for Humanity

Full-time On-site Customer Service Egypt / Cairo, Egypt

Employer posted: October 4, 2026. Source checked: October 14, 2026 1:02 am. Availability and final application requirements are confirmed on the employer’s site.

Source: Jobs for Humanity — Egypt careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Company Description

Jobs for Humanity is partnering with Xceed to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Xceed

Job Description

Maintain and support company IT systems and networks, ensuring reliable uptime, secure operations, and prompt resolution of incidents while administering servers, endpoints, and network infrastructure.

Job Duties and Responsibilities

  • Resolve incidents within SLA consistently
  • Maintain network and system uptime targets
  • Implement secure configurations and patching
  • Document and improve network/system processes
  • Support users with high satisfaction ratings

Qualifications

Required Qualifications

  • Bachelor’s degree in IT/Computer Science or equivalent experience
  • Hands-on experience with Windows/Linux administration
  • Experience supporting networks (LAN/WAN, VLAN, VPN)
  • Familiarity with ITIL or help-desk ticketing practices
  • Strong troubleshooting and networking fundamentals
  • Windows Server administration
  • Linux administration
  • Active Directory and Group Policy
  • Networking (TCP/IP, DNS, DHCP, VLAN)
  • Switches/routers troubleshooting
  • Firewall/VPN configuration
  • Monitoring and ticketing tools
  • Customer-focused communication
  • Structured problem-solving
  • Time management and prioritization

Source: Jobs for Humanity — Egypt careers

Your application checklist

  • Read the linked employer announcement and compare its requirements with your experience.
  • Tailor your CV to responsibilities and skills actually listed by the employer.
  • Confirm the work location, deadline and application documents before submitting.
  • Salary was not supplied in the listing fields; ask the employer about compensation.

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