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IT Technical Support Specialist

Playtech

Full-time On-site Latvia / Riga, Latvia

Employer posted: July 16, 2026. Source checked: October 13, 2026 6:09 am. Availability and final application requirements are confirmed on the employer’s site.

Source: Playtech — Latvia careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Company Description

Playtech Live Latvia (SIA “Euro Live Technologies”), a subsidiary of the world’s largest online gaming software developer Playtech, is a leader in providing live gaming services to the world’s leading gaming operators.
Our team in Latvia consists of 1,900 talented and energetic colleagues, for whom Playtech Live Latvia provides a dynamic, innovative and positive work environment. We continue to develop, proving ourselves as a reliable, sustainable, forward-thinking and innovative employer.

Job Description

  • To be main contact point of contact for any technical issues;
  • Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS and Linux;
  • Installation of professional studio equipment: cameras, lighting and audio;
  • Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.;
  • Full Windows OS setup, including drivers, BIOS and other related software;
  • 24/7 monitoring of healthy functioning of all systems.

Qualifications

  • Previous proven experience in the delivery of IT support services;
  • Outstanding customer service skills with a positive outlook;
  • Good English knowledge (at least B2 level); Our company operates in an international environment, so knowledge of the English language is essential for effective cooperation with colleagues and successful performance of work tasks;
  • Good Windows OS skills – diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365;
  • Networking knowledge is an advantage;
  • Strong experience of problem solving, troubleshooting and fault-finding software applications issues;
  • Excellent documentation and knowledge sharing skills;
  • Able to translate technology into simple terms;
  • Flexibility to work in shifts is required, including night shifts and overtime, when needed.

Additional Information

  • Work in international and fast-growing company;
  • Extra paid vacation day for volunteering work;
  • Career growth possibilities;
  • Opportunity to participate in learning and development activities paid by company to rise qualification;
  • Gifts on holidays;
  • Health insurance;
  • Friendly colleagues and cool corporate events.

Source: Playtech — Latvia careers

Your application checklist

  • Read the linked employer announcement and compare its requirements with your experience.
  • Tailor your CV to responsibilities and skills actually listed by the employer.
  • Confirm the work location, deadline and application documents before submitting.
  • Salary was not supplied in the listing fields; ask the employer about compensation.

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