YOUR NEXT OPPORTUNITY
Guest Service Officer – Telecommunication
AccorHotel
Employer posted: August 20, 2026. Source checked: October 18, 2026 8:22 pm. Availability and final application requirements are confirmed on the employer’s site.
Source: AccorHotel — United Arab Emirates. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
Sofitel Dubai Downtown
French luxury and local cuisine in the world’s most exciting city
Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.
Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.
Job Description
You are the beginning of an exceptional guest experience. As a Guest Service Officer – Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive!
- Effectively manage all calls to the hotel as per the company’s Brand Standards
- Consistently offer exceptional, friendly, and engaging service
- To be constantly aware of the room situation and to strive to obtain maximum occupancy
- To attend to the hotel guests in all communication from inside and outside the hotel
- To be aware of the hotel’s security, fire, and safety procedures
- To be flexible with shift rotations, including night shifts, as required by the operation.
Qualifications
- Diploma or degree in vocational hospitality or Room Division
- 2 to 5 years’ experience, depending on education and career background
- Languages: fluent in English and a 2nd language would be a plus
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
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- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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