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Guest Relations Agent – Fairmont The Red Sea (Saudi National)

AccorHotel

Full-time On-site Other Saudi Arabia / Tabuk Province / Umluj

Employer posted: November 12, 2026. Source checked: November 12, 2026 7:30 pm. Availability and final application requirements are confirmed on the employer’s site.

Source: AccorHotel — official global careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Company Description

Raffles & Fairmont the Red Sea, positioned in the kingdom’s groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.

Job Description

  • Welcome guests with warmth and professionalism upon arrival and departure.
  • Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommendations.
  • Anticipate guest needs and provide personalized service to create memorable experiences.
  • Escort VIPs, long-stay guests, and special occasion guests when required.
  • Maintain a visible presence in the lobby and public areas to proactively engage with guests.
  • Assist guests with transportation arrangements, restaurant reservations, and other requests.
  • Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.
  • Promote hotel facilities, services, dining outlets, wellness offerings, and special events.

Qualifications

  • Diploma and Degree from preferably hospitality or related field.
  • Minimum 1 year relevant experience.
  • Excellent communication skills in English.
  • Possesses strong interpersonal skills.

Additional Information

  • Strong understanding of ultra-luxury wellness concepts and brand alignment.
  • Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred.
  • Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea destination.
  • A proactive, anticipatory approach with a strong sense of accountability and ownership.
  • Impeccable grooming and personal presentation aligned with luxury standards.

Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.

Source: AccorHotel — official global careers

Employer details

Workplace address
Umluj, Tabuk Province, Saudi Arabia

Your application checklist

  • Read the linked employer announcement and compare its requirements with your experience.
  • Tailor your CV to responsibilities and skills actually listed by the employer.
  • Confirm the work location, deadline and application documents before submitting.
  • Salary was not supplied in the listing fields; ask the employer about compensation.

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