YOUR NEXT OPPORTUNITY
Front Office Attendant
AccorHotel
Employer posted: August 12, 2026. Source checked: October 11, 2026 7:11 pm. Availability and final application requirements are confirmed on the employer’s site.
Source: AccorHotel — Vietnam careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Job Description
• Assist guests with check in and checkout, as well as other cashiering duties
• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• Registers and rooms all arrivals according to established procedures
• Maintains intimate knowledge of departmental standards and procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Maintains cashier float and ensures accurate daily report of all money received
• Keeps abreast of all modifications to accounting policies and procedures
• Knowledgeable of all special promotion procedures, for programs.
• Attends to guest’s complaints, inquiries and requests, referee problems to superior.
• Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
• Performs the audit balances and prepares all works for audit in an orderly fashion
• When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
• Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
• Maintains exemplary deportment standards of behavior and appearance and attitude.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times
Qualifications
- Diploma in Tourism / Hospitality Management
- Minimum 1 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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