YOUR NEXT OPPORTUNITY
Customer Service Representatives
Sutherland
Employer posted: August 23, 2026. Source checked: October 12, 2026 11:05 am. Availability and final application requirements are confirmed on the employer’s site.
Source: Sutherland — Egypt careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
Sutherland is a global leader in customer experience and business process transformation, providing innovative solutions and support services to leading brands worldwide. With a strong presence in Egypt, Sutherland offers a professional and dynamic work environment, career development opportunities, and a diverse workplace where employees can grow and build successful careers.
Job Description
Key Responsibilities
- Handle customer inquiries and provide professional support.
- Respond to customer requests and resolve issues efficiently.
- Provide accurate information about products and services.
- Ensure a positive customer experience throughout every interaction.
- Handle customer complaints professionally and provide suitable solutions.
- Maintain accurate records of customer interactions.
- Follow company policies, procedures, and quality standards.
- Escalate complex cases when necessary.
Qualifications
Requirements
- English level B2 or above.
- Graduates and dropouts are welcome to apply.
- Maximum age: 40 years old.
- Willing to work on-site.
- Flexible with rotational shifts.
- Excellent communication and problem-solving skills
Additional Information
Benefits
- Company-provided transportation.
- Social insurance.
- Medical insurance.
- 24/7 door-to-door transportation for ladies working night shifts.
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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