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CLIENT RELATIONS MANAGER

Jobs for Humanity

Full-time On-site Customer Service Lebanon / Beirut Governorate / Beirut

Employer posted: August 25, 2026. Source checked: October 10, 2026 12:53 pm. Availability and final application requirements are confirmed on the employer’s site.

Source: Jobs for Humanity — Lebanon careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Job Description

The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.

Key Responsibilities

* Act as the main point of contact for assigned U.S. clients.
* Receive, review, and manage maintenance work orders.
* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.
* Communicate professionally with clients through phone calls, emails, and online platforms.
* Provide clients with accurate and timely updates on ongoing work orders.
* Review quotations, pricing, scopes of work, and job requirements before submission.
* Follow up on urgent and high-priority service requests.
* Monitor work orders from assignment through completion.
* Ensure client requirements, deadlines, and service standards are met.
* Handle client concerns, escalations, and operational issues professionally.
* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.
* Maintain strong and professional long-term relationships with clients.
* Monitor team performance and help resolve operational challenges.
* Ensure all assigned accounts and work orders remain properly organized and updated.

Qualifications

* Excellent spoken and written English is a must.
* Strong communication and client-management skills.
* Strong leadership, organization, and problem-solving abilities.
* Ability to multitask and work under pressure.
* Good computer and Microsoft Office skills.
* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.
* Professional attitude and strong attention to detail.

Additional Information

WORK DETAILS

📍 Location: Kaslik, Lebanon
🕓 Schedule: Monday to Friday
⏰ Working Hours: 4:00 PM – 12:00 AM
🏢 Full-Time | On-Site
📞 Contact: 79-361783 | spectra-lb.com

Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.

Source: Jobs for Humanity — Lebanon careers

Your application checklist

  • Read the linked employer announcement and compare its requirements with your experience.
  • Tailor your CV to responsibilities and skills actually listed by the employer.
  • Confirm the work location, deadline and application documents before submitting.
  • Salary was not supplied in the listing fields; ask the employer about compensation.

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