YOUR NEXT OPPORTUNITY
Assistant Manager – Reservations – Fairmont Mumbai and Roswyn, A Morgans Originals Hotel
AccorHotel
Employer posted: November 9, 2026. Source checked: November 12, 2026 6:51 am. Availability and final application requirements are confirmed on the employer’s site.
Source: AccorHotel — India. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL – Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.
Job Description
Operational Duties
- Oversee daily reservations operations and ensure accurate handling of bookings, amendments, and cancellations
- Monitor room availability, rates, and inventory across all distribution channels
- Ensure correct application of rate codes, packages, and promotions
- Coordinate closely with Front Office, Sales, Revenue Management, and Housekeeping teams
- Handle complex reservations, VIP bookings, and group allocations
Team Supervision
- Assist in training, coaching, and motivating reservation staff
- Monitor staff performance and ensure adherence to SOPs
- Prepare duty rosters and support manpower planning
- Act as department-in-charge in the absence of the Reservations Manager
Revenue & Yield Support
- Support revenue optimization by upselling rooms and services
- Ensure compliance with pricing strategies and revenue policies
- Track pick-up reports, forecasts, and booking trends
- Assist in analyzing reservation data and preparing reports
Guest Service & Quality
- Handle guest queries, complaints, and special requests professionally
- Ensure high standards of service and brand compliance
- Maintain guest profiles and ensure accurate data entry in the system
Administrative Responsibilities
- Prepare daily, weekly, and monthly reservation reports
- Maintain records, logs, and departmental documentation
- Ensure compliance with audit, payment, and cancellation policies
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Employer details
- Workplace address
- Mumbai, MH, India
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
Apply with your WorkerEra account
Sign in or create an account to continue your application.