YOUR NEXT OPPORTUNITY
Assistant Front Office Manager (maternity cover)
AccorHotel
Employer posted: September 9, 2026. Source checked: October 20, 2026 8:43 pm. Availability and final application requirements are confirmed on the employer’s site.
Source: AccorHotel — United Kingdom careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
The Novotel London Bridge is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard and St Paul’s Cathedral just around the corner. There are 182 chic bedrooms, Gourmet Bar and Restaurant as well as fitness centre.
Please note that this role will require you to work morning or/and evening shifts and weekends with occasional night shift cover. This role is a maternity cover.
Job Description
To support the Room Division Manager in the day-to-day operation of the Front Office, ensuring a high standard of guest service, efficient team performance and smooth hotel operations.
- Assist in managing the daily Front Office operation, including reception and guest services.
- Supervise, support and motivate the Front Office team to deliver excellent guest service.
- Ensure all hotel and Front Office standards, procedures and brand requirements are followed.
- Handle guest enquiries, feedback and complaints professionally and efficiently.
- Support staff training, onboarding and performance management.
- Monitor room allocations, arrivals, departures and VIP/guest requirements.
- Assist with cash handling, daily reports and other Front Office administration.
- Work closely with Housekeeping, Maintenance and other departments to ensure smooth operations.
- Act as a manager on duty when required and make operational decisions in the absence of the Room Division Manager
- Promote a positive team culture and ensure the hotel consistently delivers a welcoming guest experience.
Qualifications
- Previous Front Office or hotel supervisory experience.
- Strong leadership and communication skills.
- Excellent customer service and problem-solving abilities.
- Good organisational skills and attention to detail.
- Ability to work under pressure and manage changing priorities.
- Professional, approachable and confident manner.
- Good knowledge of hotel systems and Microsoft Office.
Additional Information
Great talent deserves great rewards so here’s just some of what we are able to offer:
– Training and development programmes
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks – subject to T&C)
- Meals on duty
- Uniforms and dry cleaning
- Recommend a friend scheme
- Employee Advisory Service
- Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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