YOUR NEXT OPPORTUNITY
Applications Processing Associate- Full Time/ Temporary
Sutherland
Employer posted: November 10, 2026. Source checked: November 11, 2026 1:29 am. Availability and final application requirements are confirmed on the employer’s site.
Source: Sutherland — Jamaica careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
- Key data from application images into applicable system.
- Accurately processes applications and determine eligibility by reviewing documentation and accurate calculations when applicable in accordance with established guidelines.
- Reviews appeals and provides determination resolution.
- Research suspended/on-hold application errors.
- Initiate external contact by telephone to customers for clarification on application information.
- Follow-up with second call if necessary.
- Identify and report any suspected fraudulent activity or red flags within application and ensure each are appropriately addressed prior to final approval.
- Special projects as assigned by management.
Qualifications
Minimum of 4 CXC subjects.
Ability to type 30+ words per minute.
Ability to process a minimum of 50 units per day. Microsoft Windows and Internet-based applications experience required.
Additional Information
As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Employer details
- Workplace address
- Kingsland, Manchester Parish, Jamaica, //12, Jamaica
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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