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Reception Supervisor

AccorHotel

Full-time On-site Customer Service United Kingdom / England / Long Eaton

Employer posted: October 1, 2026. Source checked: October 16, 2026 10:49 am. Availability and final application requirements are confirmed on the employer’s site.

Source: AccorHotel — United Kingdom careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Company Description

Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.

Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.

Job Description

We’re looking for a Reception Supervisor to join our team in Novotel Nottingham, where luxury service meets unforgettable guest experiences.

In this role, you’ll be the face of the hotel – leading from the front, anticipating guest needs, and ensuring every stay is seamless, personal, and memorable. If you’re passionate about hospitality and thrive on delivering exceptional service, this is your chance to shine.

 What you’ll be doing:

  • Taking ownership of daily pre-arrival checks to make sure every detail is spot on.

  • Personally welcoming VIPs, Accor Live Limitless ,and returning guests.

  • Stepping in for the Assistant Front Office Manager when needed, from pre-convention briefings to group arrivals.

  • Acting as the go-to contact for guests throughout their stay, resolving issues with ease and professionalism.

Why join us?

At our Hotel, every team member plays a role in shaping world-class experiences. You’ll be part of a supportive, dynamic environment where your growth and development matter as much as the guest journey.

Qualifications

What we’re looking for

  • Experience in a guest-facing role within luxury hospitality.

  • A confident, people-focused leader with excellent communication skills.

  • A natural problem-solver who thrives under pressure.

  • Someone with an eye for detail and a genuine passion for service.

    Additional Information

    The Person:

    Successful candidates for the position of Reception Supervisor will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.

    Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.

    Source: AccorHotel — United Kingdom careers

    Your application checklist

    • Read the linked employer announcement and compare its requirements with your experience.
    • Tailor your CV to responsibilities and skills actually listed by the employer.
    • Confirm the work location, deadline and application documents before submitting.
    • Salary was not supplied in the listing fields; ask the employer about compensation.

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