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Customer Service Representative

Sutherland

Full-time On-site Customer Service Egypt / Cairo Governorate / Cairo

Employer posted: April 21, 2026. Source checked: October 14, 2026 4:20 am. Availability and final application requirements are confirmed on the employer’s site.

Source: Sutherland — Egypt careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Company Description

 

 Sutherland is a leading global provider of transformative digital services and solutions, specializing in artificial intelligence, automation, cloud engineering, and advanced analytics. Collaborating with iconic global brands, our market-leading technologies and digital engineering services drive rapid innovation and scalable business transformation. With over 363 unique inventions, including 250 AI-based innovations, we deliver groundbreaking digital outcomes through our seamless “as-a-service” model. Our tailored solutions help optimize business operations, create exceptional experiences, and enable clients to achieve their strategic goals with agility.

Job Description

 Role Description

This is a full-time on-site role, located in Cairo, Egypt, for a Customer Service Representative. Responsibilities include managing inbound and outbound customer interactions to provide support, resolving inquiries efficiently, ensuring customer satisfaction, and identifying opportunities to improve customer experience. 

Qualifications

Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction

Ability to enhance Customer Experience and maintain high Customer Service standards

Strong communication, problem-solving, and interpersonal skills

Ability to work on-site in Cairo, Egypt, with a passion for delivering exceptional customer experiences

Fluency in English

Additional Information

Salary starts at 17300 in addition to allowances 

Fully paid training 

Guaranteed KPIs for 3 months 

Social insurance 

Medical insurance 

Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.

Source: Sutherland — Egypt careers

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  • Read the linked employer announcement and compare its requirements with your experience.
  • Tailor your CV to responsibilities and skills actually listed by the employer.
  • Confirm the work location, deadline and application documents before submitting.
  • Salary was not supplied in the listing fields; ask the employer about compensation.

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