YOUR NEXT OPPORTUNITY
Cluster Resevation Agent
AccorHotel
Employer posted: October 21, 2026. Source checked: October 25, 2026 10:53 pm. Availability and final application requirements are confirmed on the employer’s site.
Source: AccorHotel — official global careers. WorkerEra lists this opportunity from an external source; confirm current details with the employer.
About this opportunity
Company Description
Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.
Job Description
• Helps encourage customer loyalty by developing friendly, personalised relationships
• Gives priority to guest relations, while taking care to respect administrative procedures
• Anticipates guests’ needs and takes them into consideration
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest quality, and errors are kept to an absolute minimum.
Qualifications
- Experience: 1–2 years in hotel reservations, front office, or guest relations.
- Software: Proficiency in Property Management Systems (such as Opera Cloud) and Central Reservation Systems (CRS).
- Communication: Strong verbal and written skills in English (additional regional languages are a plus).
- Competencies: High attention to detail, multitasking ability, customer-oriented attitude, and a sales-driven mindset
Additional Information
WHY WORK FOR ACCOR
•Develop your talent through Accor’s learning programs.
•Opportunity to grow within your property and across the world!
•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.
Employer details
- Workplace address
- Surabaya, East Java, Indonesia
Your application checklist
- Read the linked employer announcement and compare its requirements with your experience.
- Tailor your CV to responsibilities and skills actually listed by the employer.
- Confirm the work location, deadline and application documents before submitting.
- Salary was not supplied in the listing fields; ask the employer about compensation.
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