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Guest Relations Officer / Receptionist

AccorHotel

Full-time On-site Administration United Arab Emirates / Dubai

Employer posted: August 17, 2026. Source checked: October 18, 2026 8:22 pm. Availability and final application requirements are confirmed on the employer’s site.

Source: AccorHotel — United Arab Emirates. WorkerEra lists this opportunity from an external source; confirm current details with the employer.

About this opportunity

Company Description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job Description

  • Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
  • Manage and greet all guests, monitor and resolve all requests.
  • Perform check IN/OUT of guests using Opera system.
  • Welcome and greet guests, answer inquiries and incoming calls.
  • Prepare occupancy and guests report
  • Maintain group and individual arrival report daily.
  • Inform guests of hotel rates and services and create/cancel/confirm reservations.
  • Check and manage room allocation.
  • Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
  • Coordinate and assist concierge in all services to guests and maintain knowledge on all emergency procedures and evaluate all credit limit report on everyday basis and manage room availability efficiently.

Qualifications

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role in UAE.
  • Proficiency in Opera and Microsoft 
  • Fluency in English; additional languages are a plus
  • Excellent communication and organizational skills

Imported source listing. Details are supplied by the source and have not been independently verified by WorkerEra. Confirm the current vacancy on the employer’s page.

Source: AccorHotel — United Arab Emirates

Your application checklist

  • Read the linked employer announcement and compare its requirements with your experience.
  • Tailor your CV to responsibilities and skills actually listed by the employer.
  • Confirm the work location, deadline and application documents before submitting.
  • Salary was not supplied in the listing fields; ask the employer about compensation.

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